Organizational Performance Management

An organization must grapple with three major choices constantly: market and customer choices – which segments and types of customers to serve and not to serve; product or service choices – what/what not to offer; and sustainability choices – how to keep winning, how to keep learning, and how to meet stakeholders’ expectations. While performance management can provide insights into all three, its usefulness is the most in achieving the third dimension—continuous adaptation, agility, and successful execution of strategies.

The competitive environment of the 21st century has three key components—complexity, ambiguity, and rapid change. Product life cycles have shrunk dramatically. Organizational mortality is at an all-time high, with lifespans in many industries being less than five years. We need holistic measures that look at organizations for what they are—dynamic systems capable of anticipating and embracing change instead of merely reacting to change. 

1. Understand the concepts of enterprise performance management.
2. Appreciate the different approaches to performance management, such as the Balanced Scorecard, strategy maps, activity-based costing, and customer lifetime value.
3. Apply appropriate methods to your situation or organization.
4. Measure results.
5. Learn from your results and start the journey of continuous improvement. 

The Leading Edge Learning® modules are created specifically for today’s learners who demand interaction and engagement with online learning opportunities. Sequential presentation of largely static content in page-after-page delivery is not the best delivery experience for adult learners.

This module can be used for both Higher Education and Business & Industry. For example:

Higher Education - Include the module in an undergraduate course on leadership, use to develop new or emerging organizational leaders, as an education module within a graduate program that includes leadership.

Business, Industry, Nonprofits, & Agencies - Use to transition from senior manager to organization leader, develop newly selected senior leaders, and develop continuous quality improvement skills and abilities.

Pricing is based on number of learner hours and the annual expected quantities. Modules are sold individually and in course packs. Contact us to develop a customized solution that works for your specific requirements.

The quantity-based pricing of this module is as follows:

1-100 Learners per Year - $49 per Learner

101-500 Learners per Year - $44 per Learner

500+ Learners per Year - $39 per Learner