Emotional Intelligence: Mental Toughness and Resilience

Mental toughness and resilience are becoming scarce commodities in leadership today. You can practice mental toughness and become more resilient to more effectively lead others through the VUCA times.

Mental toughness and resilience on an individual level, first and foremost, requires self-awareness and self-management so managing others and building resilient teams and organizations can happen later.

The purpose of this module is to develop the learner’s knowledge and skills related to the essentials of mental toughness and resilience, mental training interventions, stress management techniques, and building resilient teams.

1. Describe and give examples of VUCA business reality.
2. Describe potential challenges that leaders face and responsibilities of running a business in a VUCA environment.
3. Identify leadership skills, approaches, and behaviors necessary to face the four VUCA threats and build long-term resilience.
4. Explain how prolonged exposure to stress over months and years influences health and performance.
5. Understand and give examples of VUCA Prime - the antidote to VUCA.
6. Understand differences and similarities between mental toughness and resilience.
7. Identify the four components of mental toughness: 4C Model.
8. Know the difference between mental toughness and mental sensitivity.
9. Explain how mental toughness can be assessed.
10. Identify eight typical behaviors of high and low levels of mental toughness.
11. Understand how to build mental toughness.
12. Identify 15 habits of mentally tough leaders.
13. Know how the two basic mindsets shape your work life.
14. Explain how thoughts, feelings, and behaviors are interrelated.
15. Identify your resources and strengths as a leader.
16. Describe interventions which enable development of resilient leadership.
17. Understand your response to stress and adversities.
18. Know the mechanism of stress.
19. Identify the connections between your beliefs and emotional consequences in your role as a leader.
20. Identify strategies aimed at changing your response to stress.
21. Use self-soothing stress management techniques in the workplace.
22. Describe leadership behaviors promoting resilience and mental health.
23. Understand why resilience is so important for teams and organizations.
24. Know how the mental toughness 4C Model works from the team perspective.
25. Identify good practices of mental health and resiliency in teams and organizations.
26. Identify initiatives that build resilient teams.

The Leading Edge Learning® modules are created specifically for today’s learners who demand interaction and engagement with online learning opportunities. Sequential presentation of largely static content in page-after-page delivery is not the best delivery experience for adult learners.

This module can be used for both Higher Education and Business & Industry. For example:

Higher Education - Use within a career readiness program. Graduate study on emotional intelligence. 

Business, Industry, Nonprofits, & Agencies - Teach emotional intelligence to employees.