Operations / Production Management

Synchronizing organizational efforts to produce and maintain the quality of the goods and services is the essential function of the production or operations manager. 

In this module, you will learn about operations strategy, supply chain management, quality controls and systems, improving quality, and project management.

1. Discuss the importance of operations/supply chain management.
2. Describe the history and development of exemplary organizations.
3. Explain how single organizations can follow different competitive strategies to be successful.
4. Identify and explain supply chain strategy in single organizations and across multiple organizations.
5. Define the meaning of quality and the components of quality in goods and services.
6. Describe commonly used quality management approaches and steps in implementing them.
7. Describe the three sources for quality improvement: customer feedback, benchmarking, and employee feedback.
8. Describe and interpret qualitative quality improvement tools.
9. Describe and interpret quantitative quality improvement tools.
10. Discuss the steps involved in project management.
11. Explain the role of the project manager.
12. Describe various project management tools and techniques.
13. Review how to execute projects successfully and how to avoid risks and failure.

The Leading Edge Learning® modules are created specifically for today’s learners who demand interaction and engagement with online learning opportunities. Sequential presentation of largely static content in page-after-page delivery is not the best delivery experience for adult learners.

This module can be used for both Higher Education and Business & Industry. For example:

Higher Education - Review module in a business and business-related capstone course. Use as a module within an academic leveling program. 

Business, Industry, Nonprofits, & Agencies - Training supervisor and managers on operations and production management.   Developing quality assurance managers. Entrepreneurs learning about production management.  

Pricing is based on number of learner hours and the annual expected quantities. Modules are sold individually and in course packs. Contact us to develop a customized solution that works for your specific requirements.

The quantity-based pricing of this module is as follows:

1-100 Learners per Year - $49 per Learner

101-500 Learners per Year - $44 per Learner

500+ Learners per Year - $39 per Learner